Free look, individual life or annuity, owner under 60: the insurer sets a period of at least 10 and at most 30 days, counted from the owner's receipt of the policy (§10127.9). Individual life policies under $10,000 face value carry the same 10 to 30 day notice (§10127.7).

Free look, owner 60 or older on the purchase date: at least 30 days (§10127.10).

Free look on a replacement policy: 30 days (§10509.6).

Refund after a free-look return: within 30 days after the insurer is notified (§10127.9, §10127.10).

Replacing insurer notifies the existing insurer: within 3 working days (§10509.6).

Existing insurer that tries to conserve sends the owner a policy summary: within 20 days (§10509.6).

Insurers keep replacement records: at least 3 years (§10509.6).

Annuity suitability and best interest records: 5 years after the transaction (§10509.917, §10509.9207).

Senior for the free-look rule: 60 or older. Senior for the honesty, advertising and in-home meeting rules: 65 or older (§785 to §789.10).